Vancouver Hair Extensions | FAQ


Take Care & FAQ / FAQ 

PLEASE NOTE: HAIR EXTENSION REMOVAL IS AN EXTRA SERVICE- Therefore it is and extra charge $100 per hour

<1. We cannot emphasize enough that lengthened hair needs special care. 2. Before going to bed, it is recommended if you have long hair extensions strands that you pull it back in a loose ponytail, a side low loose braid to prevent the hair from getting tangled, In the morning, gently unravel the braid or the ponytail with your fingers. High ponytails or buns are NOT allowed the first 3 weeks only when hair grows a bit you can. Very important or it can ruin your follicle. Very important to BRUSH with the recommended brush from the nape up row by row. A paddle brush can be used to remove tangles from the mid shaft to ends of the hair only. Do Not brush from scalp to bonds through to ends when brushing ALWAYS section the hair from nape up. Hold hair very firmly from mid shaft, start to brush out all tangles with paddle brush, after the tangles are out hold the hair firmly under the bonds and continue to brush the mid shaft to the ends, holding the hair very firmly creates less to no tension on the bonds. And that will keep your natural hair in the best state. And no shedding of the extension will occurs. Only brush the bonded area with the special brush. 3. Do Not Shampoo for the first 2-3 days, unless your hair produces a lot of oil within a day.NEVER wash your hair with head face down. Always tilt your head back and foam hair from top to bottom.PLEASE REMEMBER TO WASH THE NAPE OF YOUR HEAD VERY WELL. VERY IMPORTANT The nape tends to produce the most oil, sweat, its the healthiest section of the hair and we tend to not focus as much in the back nape area, this is “VERY IMPORTANT”. Extensions Slip out more around that area, unlike the top and sides where more of the focus is. I recommend to Always Shampoo Twice especially in the Nape area. Never dry with a scrubbing action; wrap with a towel to absorb the water. Follow after with a leave in conditioner then brushYou must use recommended products, as problems do occur with other products. Shampoo to be the most importantDo not use products that contain sulfur such as dandruff shampoos, or glycerin, silicone etc… NEVER use shampoo from a drug store. Always shampoo twice especially in the nape area where sweat and oil tend to hold more. Never put conditioner on the roots, it may cause extensions to start slipping out. Avoid product on bonds especially wax, silicone, oily, conditioner products. Hair sprays and dry shampoos are allowed. Always call and consult before using any new products to make sure they are compatible with the hair extension brand. 4. NEVER USE HOT TOOLS ON BONDS. Heat is how hair extensions are applied, heat is how they will release, and can damage your hair if you are not careful, especially in the back where it is hard to see. This in time can create hair extensions to start falling out and slowly start shedding. AVOID BONDS AT ALL TIME EXCEPT WHEN BRUSHING AND DETANGLING 5. After washing,towel dry, put in leave in conditioner and brush. Always blow dry bonds this is a must and very important because if too much water gets into the bonds it can create slipping and shedding. Never put your hair in a ponytail wet unless bonds are thoroughly dry. 6. Extensions may slip out but they should Not be ripping out (ripping out means your hair is attached to the bond). If this happens this is a sign you are being to rough with your hair. You need to handle it with more care and make appointment to get it checkout. Please save all hair extensions that have slipped or ripped out Most of the time they can be put back in if they have slipped out. There will be a fee, if you like to put them back in. TWO WEEKS AFTER APPLYING HAIR EXTENSIONS, RETURN TO THE SALON TO HAVE A CHECK-UP. Some bonds may get tangled if you do not brush your hair daily. The natural fallout of your own hair may cause a little tangle between the bonds, if this happens, please pull apart and separate strands, if it gets to matted make an appointment to have it removed

It is natural to lose a few strands due to natural fallout and slipping. You can return and have a few strands added, if necessary. Removal can be done at the salon.



Q: Will hair extensions ruin/damage my hair?

A: No, definitely not, as long as hair extensions are treated properly. How to treat and take care of your hair will be discussed at the time your extensions are put in. It is up to the client to take care of their extensions.

Q: How long do hair extensions last?

A: Fusions 3-5 months, depends on the thickness. Please know that one naturally loses 3 to 4 extensions per month, in general.
A: Tape In Hair Extensions last 4weeks to 2 months Hair is Reusable

Q: Can I reuse the hair again?

A: No! With Fusion Bonds
A: Yes! With Tape In Extensions

Q: Can I go swimming with my extensions?

A: Not everyday, if you happen to be in a pool, and have your head under water, that will be fine. However, avoid having the extensions in a pool regularly, chlorine is bad for your hair in general. Have your hair up in a bun to avoid the water.
If you will be swimming, have your hair in a very tight braid with conditioner in order to avoid tangles later. Follow with Leave in Conditioner

Q: Can I wear my hair in a ponytail wet?

A: No, please dry the bonds first before putting in a ponytail. The moisture may create slipping of the bonds, and create shedding. Exercising is okay in a ponytail, however immediately shampoo your hair after your workout, or at least dry the bonds

Q: Can I use my regular hair styling products?

A: On your own hair, yes! But not on the extension BONDS. avoid almost all products on the bonds, especially wax, silicone, or glycerin etc… You may however use those products on the mid shaft to the ends of the hair, just not the bonds.

Q: Can I wash my hair everyday?

A: Yes, especially if you hair is on the oily to silky smooth side. Then you MUST, ESPECIALLY IN THE BACK NAPE AREA WASH TWICE and avoid conditioner on the roots and bonded area

Q: I will be traveling somewhere very hot, will it ruin my hair?

A: That’s a tricky one! You HAVE TO WEAR A HAT! Ideally, avoid putting in extensions before you go. There is no guarantee, depending on how hot the weather is, avoid the sun as much as possible, heat can start loosening the bonds which can create shedding. Each case is different, however many of my clients have had No Problems.

Q: Can I use flat irons, curling irons, hot rollers?

A: Yes, just not on the BONDS! Remember heat is how I applied the extensions, and heat will definitely release them. Be very careful with hot tools, especially in the back where you can not see well. Even if you touch the bonds ever so slightly, in time, they will loosen, release, or start shedding, so be extra careful in the back.

Q: Can I take out hair extensions myself

A: No, you must have them taken out professionally otherwise you can damage your hair. Great Lengths are not taken out with heat. We use a special gel remover and instrument.